Communication is very important. As the exercise points out, in-person is better than voicemail, and voicemail is better than email.

email
She knows I'm busy but she must have the report.

Voicemail
very nice but same info

In person

Not really much different than the voicemail.



How did your interpretation of the message change from one modality to the next?

I felt less pressured when I heard her voice over the email. And even less face to face.

What factors influenced how you perceived the message?

The way she said it on the voicemail and in person sounded like she was just concerned, but the email seemed much more abrupt.

Which form of communication best conveyed the true meaning and intent of the message?

Voicemail and face to face

What are the implications of what you learned from this exercise for communicating effectively with members of a project team?

Communicate in person if possible, then voicemail, lastly email.

The thing is, most people I work with prefer to communicate through email because it takes up less time. It's important to word your emails well, and having met in person makes a huge difference.